People Technology

Apple Accessibility: Web Resources and the Accessibility Support Phone Number

Most people know about the core products offered by Apple—iPhones,iPads, and Macs. Those of us who utilize accessibility features to use these devicesmay benefit from the vast resources Apple offers, some of which, at least, maynot be familiar to many.
That Apple develops their products with accessibility in mindis evident by the fact that accessibility features are built directly into allof their products. Apple notes that not only are accessibility features included;accessibility principles also are built in since accessibility features workthe same way across Apple products and apps.
Their accessibility resources, however, are immense. If younavigate to www.apple.com/accessibilityyou find radio buttons for overview, vision, hearing, physical and motor skillsand learning and literacy. Choosing one of these radio buttons highlights Apple’saccessibility features pertaining to that disability. Additionally on the same pageare links for accessibility features built specifically into OS X, Apple’s operatingsystem for the Mac, iOS, the operating system for iPhones and iPads, tvOS, theApple TV operating system and Apple Watch accessibility. Apple also provides aspecial e-mail address for accessibility questions and inquiries, [email protected].
Finally on their support page, https://support.apple.com/en-us/HT201232they provide a special number for visually or hearing impaired customers tocall for accessibility concerns. If you call 1-877-204-3930, you reacha support specialist who is trained to handle accessibility inquiries and tofix problems with Apple devices from an accessibility perspective. Personally Ihave called because of problems with iCloud, Apple music and my iPhone and havereceived excellent service. Representatives are available 24 hours a day exceptfor certain holidays like Christmas. Please note that this department does nothandle sales inquiries; you would still call the regular Apple sales number 1-800-MYAPPLE(1-800-692-7753) for sales questions.

Alison Currey
Being a Literature Students she loves to write and always kept working for the society and who really need a hand. Apart from writing she is an excellent singer herself. Have found her either reading or drawing in her free time. An inspiring personality you may want to follow at FredForum here.

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